Day 60 - Geek Squad

One of the things that Kathryn and I have done for a couple of years now is seek to provide some assistance to some of the members of the Club who at times struggle with the pace of change that modern technology demands.

Taken on the iPad

This morning saw us spending some time with Nan Mercer, one of the Club's more senior, and most charming, members.  It was great to see Nan's face as we demonstrated the wealth of content available with Sky Go and BBC iPlayer on her new Apple device. I dread to think what technology will be around at the time that we reach her age!

It was also fun to show Nan all the information that Intelligent Golf contains: for someone who cannot get to Burhill as often as they used, this is a great way to keep in touch.

In the afternoon, we spent some time with another Lady member: this time it was trying to untangle some of the mysteries of Windows 8 (no surprise to read that in the next version of the software - Windows 10, nota bene - the Start menu will re-appear).  We managed to find our way through and I hope that will be one more person who can now get more out of their domestic IT solution.

After this, it was my turn to seek assistance: I had to drop my new Stewart trolley back off at the ProShop for a check-up, but the problem seems to be user error... this makes me think of the apocryphal (?) story about the IT Help desk who used the acronym PICNIC whenever a senior person called in with an issue: Problem In Chair, Not In Computer!